Need Help Communicating


Parkside Surgery is committed to assist with the challenges faced by people with communication needs in a health care setting. This includes people who are deaf, blind, visually impaired, have speech or language difficulties, don't speak English as a first language, have a learning disability, or have any other communication need.


Being able to communicate effectively with patients is an essential part of providing safe, effective care, and we are committed to making that as easy as possible for all patients registered with Parkside Surgery.


This includes ensuring that proper support is put in place for people who rely services to assist with communication.



Parkside Surgery 5 Steps


  1.       Ask if you have any communication needs.
  2.       Record those needs on your health records.
  3.       Ensure that those needs are easily visible on your records.
  4.       Share those needs with other services if you are being referred.
  5.       Make sure those needs are met as part of ALL care.


Ask our receptionist how we can assist you either using BSO interpreter service or interpreter now.

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