How to See A Doctor

The doctor will see you in the Surgery by appointment.  You can make an appointment online at the reception desk or by telephone.

If you are unable to keep an appointment, please cancel promptly, so that the appointment may be offered to someone else.

Please cancel your appointment by telephoning 028 9016 4600 or selecting the cancel appointment section on the home page.

Please ensure you wear a face mask when attending the practice for any reason.  

Home Visits

Home visits are for those who need to see a Doctor but are too ill to attend the Surgery. It is helpful if home visits are requested before 10.00 am, so that the Doctors can plan their route to avoid having to return to the same area.

Please explain the symptoms to the Receptionist so the Doctor can assess the urgency of the visit. Home visits are usually done after the morning Surgery.

Please remember, a visit to the Surgery may be better than a home visit, as there is more equipment in the Surgery and more tests can be carried out there.

Teaching in the Practice

On occasions, Medical Students and Doctors in training are attached to Practices in the Grove Wellbeing Centre. Your Doctors will always ask your permission before the Student or training Doctor sits in on a consultation.

At times patients may be invited to attend student teaching sessions to discuss their case history. We are very grateful for your co-operation as it is very valuable teaching for the students.